Privacy
Policy

Last updated: 22 July 2026

1. Introduction

WND Creative LLC, a New Mexico limited liability company ("WND," "we," "us," or "our"), respects your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit our website, contact us, or use our services, including the client portal.

2. Information We Collect

We collect the following categories of information:

• Information you give us — such as your name, email address, phone number, business details, project information, and anything you include when you contact us, request a proposal, or set up a client portal account.
• Account & billing information — login credentials for the client portal and billing details needed to issue invoices and process payments (payment card details are handled by our payment processor, not stored by us).
• Information collected automatically — such as your IP address, browser type, device information, pages viewed, and how you interact with our site, collected through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide the services you request;
• Prepare proposals, deliver projects, and communicate about your account;
• Issue invoices and process payments;
• Operate, maintain, and improve our website and client portal;
• Send administrative messages and, where you have opted in, marketing updates you can unsubscribe from at any time;
• Comply with legal obligations and protect our rights and the security of our services.

4. Cookies & Tracking

Our website may use cookies and similar technologies to keep the site working, remember your preferences, and understand how it is used (for example, through analytics tools). You can control cookies through your browser settings; disabling some cookies may affect how the site functions. Where required by law, we will ask for your consent before setting non-essential cookies.

5. How We Share Information

We do not sell your personal information. We share it only as needed with:

• Service providers who help us operate our business — such as hosting, analytics, email, and payment providers — under agreements that require them to protect your data;
• Professional advisers such as accountants and lawyers where necessary;
• Authorities when required by law, regulation, or valid legal process, or to protect our rights, safety, or property.

6. Payments

Payments made through our client portal or payment links are processed by third-party payment providers. Your card and financial details are collected and stored by those providers under their own privacy policies and security standards; WND does not store full payment card numbers.

7. Data Retention

We keep personal information only for as long as necessary to provide our services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Data Security

We use reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, to object to certain processing, to data portability, and to withdraw consent. You can also opt out of marketing emails at any time using the unsubscribe link. To exercise any of these rights, contact us using the details below. We will respond in line with applicable law.

10. Children's Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Links

Our website may link to third-party sites and services we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always appear on this page with its effective date. Significant changes will be highlighted where appropriate.

13. Contact Us

To ask a question or exercise your privacy rights, contact us at hello@wndcreative.com or call 305-697-9634.